Support Center

Find quick answers and professional solutions to common platform issues.

🔑 In 95% of cases, Facebook throws an "incorrect password" error because you are attempting to log in using a flagged/local IP address or a leaked browser footprint. The password is incorrect. 1. Completely clear your browser cookies and cache, or use a completely fresh browser profile (like Incognito or an Anti-detect browser). 2. You connect to a high-quality, that perfectly matches the country location of the account you purchased before opening Facebook. 3. Try logging in again safely.
🔐 1. Connect to your premium/paid VPN. 2. Open Facebook and enter the (Username) and from your purchased log. 3. When Facebook asks for a 2FA verification code or says "awaiting approval on another device", click and select , then click continue. 4. In a new browser tab, open: https://2fa.cn 5. Copy the long alphanumeric found in your purchase details, paste it into the on that website, and click submit/continue. 6. Copy the that appears in the second box, paste it back into Facebook's security prompt, and you will login successfully!
📧 • Go to outlook.com via your browser or download the official to log in using the provided email address and password. • If it says the account is temporarily locked, click to initiate the unlock sequence. • Do not worry! Use your wallet funds to purchase a one-time verification number directly through our bot. Click the button on the main menu, select , and pick a country. It costs as low as . Use that phone number to unlock your account instantly.
📝 If Facebook blocks you from changing the name, your current connection is flagged as suspicious. Ensure you are routed through a highly stable, that matches the geographical location of the account. Let the account rest on that connection for at least 24 hours before attempting profile or metadata changes.
🎵 To prevent TikTok from blocking your device's login attempt, follow this order precisely: 1. , log into the recovery email account provided with your purchase details. You can access this via outlook.com or the Microsoft Outlook App. 2. Keep that mail tab open. 3. Open TikTok and input your credentials. 4. When TikTok triggers a security check and sends a verification code, fetch it instantly from your open recovery mailbox to complete the login.
📄 1. Log into the main Facebook account associated with the log. 2. Click on your profile icon and select to switch directly into the specific Facebook Page. 3. Once inside the page view, open the . 4. Click the search bar at the top of the settings page and type . 5. Click the Name option that pops up, update it to your preferred choice, and save your modifications.
🚫 We do not own the cellular carrier networks, and registration bans are completely beyond our technical control. • You are trying to register a foreign number using your native local cellular IP address. • Your mobile device's system time zone does not match the geographic location of the number you bought. Always use a premium, paid VPN or Proxy matching the exact location of the number, and change your device's time zone to match before generating your OTP. We apologize for any inconvenience caused.
🛒 • Simply tap the button on our main menu to configure and finalize your order directly here inside the bot chat. • Visit https://jbtechlogs.shop/buy_virtual.php. If you are a new customer, sign up for an account. Log in to your user dashboard, click the menu panel icon (three horizontal lines), and tap . Select your target application, pick your desired country, and purchase. You can find your active number at any time by navigating to the top of that page and clicking .
💳 If you funded your account on the website via our payment gateway but your balance is showing ₦0, please ensure you clicked on the gateway screen. Most transactions clear automatically within 1 to 5 minutes. If your balance is still missing after 10 minutes, do not panic. Use the fallback button below to forward your details directly to JBTech Support so we can manually update your wallet profile.
📉 All active log databases and foreign network lines are replenished daily by our automated system. If a specific category or country shows "0 available stock," it means our inventory has sold out for the day. Restocks typically land every few hours. Please keep an eye on our channel announcements or check back shortly!
🍪 Many high-quality logs come packaged with text strings known as cookies. Using these allows you to bypass Facebook's login screens entirely without needing a password. 1. Download a browser extension like or on a desktop browser or mobile browsers supporting extensions (like Kiwi Browser). 2. Open the extension, click , and paste the cookie text provided in your purchase file. 3. Go directly to facebook.com. The site will recognize the session, and you will be logged in automatically without any security blocks!